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10 calls are still in progress, they just don't st...
# support
a
May i know why these 10 called started from 22:30 GMT+8 didn't stop at 300 seconds at most? they are still in progress 0485e123-bcc9-4af0-8605-83a9e286b0db 04fadcb4-16c3-4ea7-85e3-52c54665187a 1e7aceba-979f-4444-815e-8b104a94001e 67718ace-55ad-446a-9d5f-84bf409dc334 71f1fc23-6d3a-4049-a940-17027df14150 7d0028d8-8444-4a62-9797-cca3293483e4 9b5e5293-658a-4da0-ae41-72d514cd3d3a ab0a6e30-77c6-45df-8f25-aeadb0accf60 b29a910a-6104-4b2d-995c-3c0d6efd820a b3016ef6-01aa-4cc0-b18c-a78e60ad7a58 e49c8914-4d81-4d88-812b-3510f0424cd1 fd466130-f973-436a-a486-7856a5eac1be
v
@Andy@Proxa Sweet. Have a great day!
You can continue this conversation by mentioning me in the message.
s
@Andy@Proxa I have checked for the following call id's, it's wirered all failed with same pattern. I require some more time to understand why the calls failed. 67718ace-55ad-446a-9d5f-84bf409dc334 0485e123-bcc9-4af0-8605-83a9e286b0db ab0a6e30-77c6-45df-8f25-aeadb0accf60 b29a910a-6104-4b2d-995c-3c0d6efd820a fd466130-f973-436a-a486-7856a5eac1be
@Andy@Proxa please try now.
a
Okay, so the concurrent issue it fixed?
s
it's a limit on your account if you make more than 10calls together then it drops the calls.
a
We just do it 10
Then after 10 mins another 10
As we set the max duration is 300 seconds
s
@Andy@Proxa some times the limti for latency to cool down takes time, it's working now right?
a
Can we bypass the concurrent limit
How can we do that
@Shubham Bajaj
s
You cannot bypass or hack the system right 🙂
What you can do is write a mail to increase concurrency limit and each line is of x cost. for complete information please write to support@vapi.ai
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