@cozyy
I'm sorry to hear that you're experiencing issues with your AI assistant hanging up calls. This is not a common issue, and it sounds like there might be a problem with the configuration of your assistant or the call handling logic.
To troubleshoot this issue, you may want to check the following:
1. **Call Handling Logic**: Ensure that the call handling logic is set up correctly to listen and respond to the caller without prematurely ending the call.
2. **Voice Recognition Settings**: Verify that the voice recognition settings are properly configured to understand when the caller is speaking.
3. **Error Handling**: Look into the error handling part of your assistant to make sure it's not mistakenly interpreting something as an error and hanging up as a result.
4. **Logs**: Even though you mentioned the logs are not showing any substance, it might be helpful to increase the verbosity of the logs if possible to capture more detailed information about what's happening during the call.
5. **Assistant Configuration**: Review the assistant's configuration settings to ensure there isn't a setting that's causing the assistant to hang up when it detects speech.
If you've checked these areas and the issue persists, it might be best to reach out to the support team for further assistance. They may be able to provide more detailed guidance or look into the issue more deeply.
Would you like me to assist you with anything specific regarding the configuration or provide more detailed steps on how to check these areas?