Some calls are being ended with "Phone call provid...
# supportm
Moody Reaper
07/19/2024, 2:27 PMSeems like an error between VAPI and Twilio.
Examples (Call IDs):
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653989e8-8276-4d56-b572-fa82ee253990v
Vapi
07/19/2024, 2:28 PMmessage has been deleted
Vapi
07/19/2024, 2:28 PM@Moody Reaper
I'm sorry to hear that you're experiencing issues with the integration between VAPI and Twilio. To assist you better, could you please provide more details about the error you're encountering? For instance, are you receiving a specific error message or code? Any additional information you can provide will help us troubleshoot the problem more effectively.
Vapi
07/19/2024, 2:28 PMYou can continue this conversation by mentioning me in the message.
Vapi
07/19/2024, 2:29 PMGot it. Tagging @User for additional help.
d
Darkhan
07/19/2024, 2:29 PM@User
s
Shubham Bajaj
07/20/2024, 2:18 PMis it happening frequently?
Shubham Bajaj
07/20/2024, 2:20 PMlooks like initiated from twilio side, but for unknown reason. can you please check in twilio console wha't logged there.
CA3da7d32c3f5c191694975099adf22f0cShubham Bajaj
07/23/2024, 8:25 PMbecause of no response closing this ticket.
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