Unable to Edit the Server URL Field
# support
s
Hello reposting this issue. The url server field for tools seems to be locked or is a read-only field and now I cannot edit any of the server urls of the tools I make, when I have to change it, I have to delete the current tool and create a new one. Here is a screenshot and a video of the issue. Thanks! https://cdn.discordapp.com/attachments/1263881774799261737/1263881774962970698/image.png?ex=669f24e0&is=669dd360&hm=07e9f408fcb73b2705ac654eacfaa88457f417cb24e1c75532e0187db6331a83& https://cdn.discordapp.com/attachments/1263881774799261737/1263881775277670462/server-url.mp4?ex=669f24e1&is=669dd361&hm=e07fd9f089f3838589cc8c1722fd63a3de8cf832f33f9d8be6dac6b24fdec2c1&
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@Sheyn Hello! I'm sorry to hear you're experiencing issues with updating the server URL for your tools. It sounds like you might be encountering a user interface bug or a permissions issue. While I can't directly fix the issue, I can certainly help guide you through some steps that might resolve it. Firstly, please ensure that you have the necessary permissions to edit the server URL. If you do have the correct permissions and it still appears to be a read-only field, this could be a temporary glitch. Here's what you can try: 1. Refresh the page to see if that resolves the issue. 2. Clear your browser cache and cookies, then try again. 3. Use a different browser to see if the issue persists across browsers. 4. Make sure your browser is up to date with the latest version. If none of these steps work, it would be best to reach out to the support team with the screenshot and video you've mentioned. They will be able to investigate further and provide a solution. Would you like me to guide you on how to contact the support team for further assistance?
You can continue this conversation by mentioning me in the message.
Got it. Tagging @User for additional help.
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@Sheyn please check now.
because of no response closing this ticket as of now, if happens again please create a new ticket.
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