Vapi is the Voice AI platform for developers.

Vapi AI

This is very urgent. So far Vapi has not been working reliably at all. I’ve had to submit a support ticket every other day. This needs to be fixed because I basically can’t use the assistant and it’s causing disruption in my operations. Please escalate to support immediately.

Call ID: 8f9adda2-5efa-4a38-a920-39d0ed432f03

<@1074534673994235904>
I'm truly sorry to hear about the issues you've been experiencing with VAPI. I understand how critical it is for your operations to have a reliable service. I will escalate this to our support team right away to ensure that your concerns are addressed promptly and thoroughly.

In the meantime, could you please provide me with any specific error messages or codes you've received? This information will help our support team to diagnose the problem more effectively. If you have any additional details about the issues you've encountered, please share them as well.

You can continue this conversation by mentioning me in the message.

<@1074534673994235904> can you help what you are actually trying to achieve. DO you want bot to not to speak?

The bot is repeating what I’m saying. So example: I’m asking it to perform something (Hi, bot. Please do XYZ). The bot says (Hi, bot.  Please do XYZ).

-  can you enable the call recording for this.
- also do it w/o KB once.