Call ID: ed9c3f5a-56b5-4680-89f4-9f2dbaca2ff0 I have uploaded the kb pdf file that has cash price given like this attachment. but you can here its never been able to pick that.. None of any thing from thekb files. Need to know why https://cdn.discordapp.com/attachments/1264218233880317963/1264218234538819734/image.png?ex=669d127b&is=669bc0fb&hm=1da3f373d6ea24f9403d2dc1560efc999c368a0cbd6817c8aa759b19155c76a2&

@Shahzad I'm here to help you with your concern. To assist you effectively, I would need a bit more information about the process you're using to extract data from the PDF file. Are you using a specific tool or function within VAPI to analyze the PDF content? If so, could you please provide the name of the tool or function, and any error messages or issues you've encountered during the process? This will help me understand the situation better and provide you with the most accurate assistance.

Here is the code that I used for my transient bot but even if I do the same on web base bot. I get the same problem "knowledgeBase": { "provider": "canonical", "topK": 1, "fileIds": [ "7d0ea2e3-e6fb-43c9-b704-99d608e09d46" ] },

@Shahzad looks like KB cache misses to get the information, is it happening frequenetly? if yes can you please share another call id.

I have never seen it working. even for dashboard based Assistants. Here are 2 calls with dashobard based assistants. e5788016-6035-455f-bf8a-53eae143fa02 f8470c3e-889f-4084-bca9-e8d8f93e8b69 (This one is funnier than above)

@Shahzad did you delete the following file: 7d0ea2e3-e6fb-43c9-b704-99d608e09d46 and the assistant with id 0e50abc6-b8c1-453e-aeae-532402bc2acc.

yes I deleted the assistant. I thought you already have seen it. Now I am able to get some KB info in the call but its not consistant.

actually i required to sent for cross check.