New Call Logs UI cuts off relevant information
# support
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In the old Call Logs UI, I was able to see information for each call like the Model used, cost breakdown by service, and call-ended-reason in more detail. Now in the new UI, it seems this information is gone? Or I cannot scroll down past the "Logs" area to see it? This is a step backward. I wish we could choose the old Call Logs interface again. 😭 https://cdn.discordapp.com/attachments/1264941890394918964/1264941890738982922/Screenshot_2024-07-22_at_9.40.44_AM.jpg?ex=669fb470&is=669e62f0&hm=5dc153f4d8fca781330c0405e0242de95634eb3bef11d6e54002665ae672273e&
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@StephenT I understand how changes in the UI can be a bit unsettling, especially if it feels like you're missing information that was previously available to you. I'm here to help! It's possible that the new UI has a different way of displaying the information you're looking for, or it might require some additional steps to access the same level of detail. To address your concerns, I would recommend checking the following: 1. Ensure that your browser window is maximized and that you're not experiencing any issues with scrolling due to browser settings or extensions. 2. Look for any "expand" or "details" buttons within the UI that might reveal additional information about each call. 3. Check if there are any filters or settings that can be adjusted to display the information you're interested in. If you're still unable to view the desired information, it might be helpful to consult the updated documentation or quickstart guides that could shed light on navigating the new UI. Additionally, feedback like yours is valuable, and the development team might consider it for future updates or provide an option to switch between interfaces. If you need further assistance or if there's anything specific you'd like me to help you with, please let me know!
You can continue this conversation by mentioning me in the message.
Got it. Tagging @User for additional help.
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@StephenT can you please record a loom video.
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