Can No Connect Phone Number Bought On VAPI
# supportj
Jean Reinhold
07/23/2024, 5:14 PMI bought a number on VAPI and registered it to be the inbound of an assistant. When I call the number, it beeps three times and turns off.
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Vapi
07/23/2024, 5:15 PM@Jean Reinhold
I'm sorry to hear that you're experiencing issues with your inbound calls. It sounds like there might be a configuration issue with the assistant assigned to your phone number or a problem with the server setup. To help you better, could you please provide me with the assistantId you've assigned to your phone number? If you have any specific configurations or server URL details, that would also be helpful to understand the situation better.
Vapi
07/23/2024, 5:15 PMYou can continue this conversation by mentioning me in the message.
Vapi
07/23/2024, 5:16 PMGot it. Tagging @User for additional help.
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Jean Reinhold
07/23/2024, 5:16 PMThis is the assistant id: a196594e-0125-4419-9ff0-b75152d55ef3
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Shubham Bajaj
07/23/2024, 5:59 PMcall id please.
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Jean Reinhold
07/23/2024, 6:00 PMNo call is registered, it just beeps and turns off. This is the number id if useful: 8aea7564-59d7-49e5-b64f-2633fe677d5a
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Shubham Bajaj
07/23/2024, 6:05 PMping me we will connect and see what's the issue.
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Jean Reinhold
07/23/2024, 6:13 PMThank you
Jean Reinhold
07/23/2024, 6:28 PM@Shubham Bajaj I'm available now
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Shubham Bajaj
07/23/2024, 8:47 PMdid you tried with new number and writing email to vapi.
Shubham Bajaj
07/24/2024, 9:21 PM@Jean Reinhold resolved now?
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