Hello it seems the structured data schema is not passing through for any of my bot assistants. Is anyone else noticing the same? I have even tried creating a new one from scratch and it’s not working Call if for reference: 1e2c8124-3a3a-4f8b-af38-939c7b7c1587 2c95b6d2-f9d6-45c1-a048-e8ebbc0707f7 a5d2aa52-e406-4983-84dc-781261a141de

@l8dyaj I'm sorry to hear that you're experiencing issues with the structured data schema not passing through for your bot assistants. Let's check the status of the calls you've mentioned to see if there's a common issue. Could you please provide me with more details about the structured data schema you're trying to implement? This will help me assist you more effectively.

Basic info collected during the call like first name, last name, email, and also specific info about their quote like address, soze of home etc. I have each of these added as structured data properties It was working fine yesterday but not working today

@l8dyaj Thank you for providing additional details. It's important to ensure that the structured data properties are correctly set up and that there haven't been any changes to the system that might affect their processing. Since this issue has arisen suddenly, it could be due to a temporary system glitch or an update that might have affected the functionality. I recommend checking the following: 1. Verify that the structured data schema is correctly defined and has not been altered. 2. Ensure that there are no errors in the bot scripts that might prevent the structured data from being captured. 3. Review any recent changes to the system or updates that might have impacted the structured data feature. If everything seems to be in order on your end, it might be necessary to look into the system logs or backend to identify the issue. Since I don't have access to the system logs or the ability to make backend changes, I would suggest reaching out to the technical support team for a more in-depth investigation. If you need further assistance or would like to provide additional information, please let me know, and I'll do my best to help.

I have done all of this already….

@l8dyaj I understand that you've already checked the structured data schema and other potential issues on your end. Since the problem persists, it would be best to escalate this to our technical support team for further assistance. I will go ahead and initiate a support ticket for you. Please hold on while I do that.

please updated the

analysisPlan.structuredDataRequestTimeoutSeconds

to 20 seconds from here https://docs.vapi.ai/api-reference/assistants/update-assistant

@Shubham Bajaj thanks for your help? However, I am using the dashboard for Vappi, I have no idea where to put this…. Is there somewhere I can update this on the dashboard?

1. go to above url 2. copy your private key from dashboard, profile > api keys > private api key 3. make change to analysis plan object only 4. put all of the previous values and with new(which is structuredDataRequestTimeoutSeconds to 20s) 5. hit the send button

@Shubham Bajaj I’m still unsure how to do this - I have tried but I am not a coder. I’m using 100% Vapi dashboard

You can probably hire someone from our expert directory. https://docs.vapi.ai/community/expert-directory

Wow… I fixed it. I just created a new sub account and a new assistant. That was way easier 🙂