Unable to download live transcript and live audio ...
# support
k
call id: 1d733dcb-63c5-4c59-9ab8-e1e196c2256f
v
message has been deleted
@Krishna Please ask support for more info on this.
You can continue this conversation by mentioning me in the message.
Got it. Tagging @User for additional help.
k
@Shubham Bajaj Can you please look into this issue.
s
you cannot download live audio during the call.
@Krishna have you disabled the hipaa?
Hi how about the Live transcript. I have set up a cloud server and pooling live transcript in my local from websockets. But, as you can see from the image, the transcript gets repetitive (its updating but the old one is appeairng again and again). Is there any solution to that. ?
yes Hipaa is disabled.
You have mentioned that we cannot download live audio during the call. Do you mean to say that VAPI doesn't have any functions for that. I think we can download the live audio by setting up cloud server, webhooks and websockets and write functions related to live audio. - because Live transcript is being possible. Any thoughts or suggestions from your side?
@Shubham Bajaj please go through my above comments.
s
use transcript type final
as of now only live transcript is possible and i don’t think raw audio buffer is being sent.
let me what else your require
k
Oh ok
Can we download logs data from Dashboard call logs
how to get this log data from all the assistants
@Shubham Bajaj hi
s
you have to make GET request to /call endpoint to get logs.
k
thank you @Shubham Bajaj
@Shubham Bajaj Hi I am able to get the live stream of the transcripts during the call. But I am not able to find any solution to live streaming of audio. is there any way I can get the link from daily.co or twilio and stream the audio during the call ???
s
with twilio not possible to get call audio because vapi servers are consuming the same for voice ai stuff, whereas daily.co is for web call which gives the audio back (this you can intercept)
k
in the api payload where can i find the daily.co link to audio. Do you have any idea ? @User
c
It all comes from the GET call. Also makes nonsense to grab a live transcript that updates every second. You want to pull it after.
s
the call object.