End of call transcript
# support
l
In the advanced settings for end of call reports I'm using a Make.com webhook to send the transcript of the conversation to gmail. However the transcript is sent in real time log by log instead of the entire transcript at the end of the call. How do I fix this?
v
@larrypowers It sounds like you would like to receive the entire transcript of the conversation at the end of the call, rather than in real-time. To achieve this, you should ensure that the webhook is configured to trigger at the end of the call, rather than on each log entry. Here are the steps you can follow: 1. Check your Make.com scenario to ensure that the webhook is set to be triggered by the "End of Call" event. 2. If the "End of Call" event is not available or not set, you will need to adjust the trigger settings within your Make.com scenario. 3. Ensure that the VAPI settings are configured to send the entire transcript at the end of the call. This might involve adjusting the
recordingEnabled
and
hipaaEnabled
settings if necessary. If you need assistance with the specific settings within Make.com or VAPI, please ask support for more info on this. They can provide you with detailed instructions tailored to your setup.
You can continue this conversation by mentioning me in the message.
s
unselect the transcript server message and only select end of call report server message
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