transfercall function is called but no call is mad...
# support
j
Hi, I've set up the "Forwarding Phone Number" in the dashboard and the call log says "model called tool: transferCall()". But no call is actually made(I put my mobile phone number and I got no calls). One thing I noticed is that the "transferCall" function is called without
forwardingCallNumber
parameter(you can see that in the screenshot), even though I set a number is the dashboard. Can you please have a look? call id:
d4ebd3d0-eb2d-426a-b1d2-3309788ed2aa
. https://cdn.discordapp.com/attachments/1266212139253891133/1266212139501228032/2024-07-26_10.14.23.png?ex=66a45373&is=66a301f3&hm=71cc14fadeb603e8dcffc6f1d938d3721def4835a9150474daf4ae323c83bfc8& https://cdn.discordapp.com/attachments/1266212139253891133/1266212139778048020/2024-07-26_10.14.35.png?ex=66a45373&is=66a301f3&hm=cd6e0e00dbcc96eee4589f4bc7d2512287ca0a7e098abd0c8cf47324ec0f9630&
v
message has been deleted
@Joonho I'm sorry to hear that you're experiencing issues with the call forwarding feature. It seems like there might be a configuration error since the
transferCall
function requires the
forwardingCallNumber
parameter to work correctly. Let's try to resolve this. Could you please confirm the phone number you've set up in the dashboard for forwarding? Once you provide the correct number, I can manually invoke the
transferCall
function with the appropriate parameter to test if the forwarding works as expected.
You can continue this conversation by mentioning me in the message.
@Joonho Please ask support for more info on this.
j
@User
s
@Joonho you can do number transfer request in web call.
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šŸ”µ 01:10:47:273 Requested Destination Is Not Assistant: number. Not Valid For Web Call.
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