Enabling video recording not working?
# support
b
I put videoRecordingEnabled: true but the web sdk didn't ask me for permissions for camera or anything like that?
v
You can continue this conversation by mentioning me in the message.
@buytslacalls_ I'm here to help! The
videoRecordingEnabled: true
parameter should typically prompt the user for camera access if you're using a web SDK that supports video functionality. However, if the SDK didn't ask for permissions, there could be a few reasons for this: 1. The parameter might not be set correctly or in the right context within your code. 2. There could be an issue with the SDK or the way it's implemented in your application. 3. Browser permissions for the camera might be pre-blocked or pre-allowed, so the prompt wouldn't show up. 4. The SDK version you're using might not support video or might require additional configuration. To assist you further, I would need to know which web SDK you are using and see the relevant portion of your code where you set
videoRecordingEnabled: true
. Could you provide more details or context?
b
@Shubham Bajaj it says "this interaction failed"
s
can you please share the n/w logs + loom video or call id.