I paid for a Vapi Phone number ($2) in june and it renewed that on july 27th But it has deleted the phone number from the dashboard i just accidently paid for another phone number is there any support on that can help me switch back to my original number? I have already given the previous number to all of my clients.

@BeanSquid I'm sorry to hear about the inconvenience you've experienced. To assist you with this issue, I can guide you through the process of trying to retrieve your original number. However, if the number has been released from your account and is no longer available, we may need to look into alternative solutions. First, let's check if your original number is still available for recovery. If it is, we can proceed with the necessary steps to reassign it to your account. If not, we'll explore the next best options to ensure minimal disruption for you and your clients. Could you please provide me with the original phone number you wish to recover? This will help me to assist you more effectively. If you have any additional details or transaction IDs related to the purchase and renewal, that would also be helpful.

+1 4844972569 @Vapi

@BeanSquid Thank you for providing the phone number. I will now initiate a support inquiry to see if we can recover the original number (+1 484-497-2569) for you. Please hold on for a moment while I take care of this. In the meantime, if you have any transaction IDs or additional details about the renewal and accidental purchase, please share them as they may help expedite the process.

Invoice number 08B584EF-0005 @Vapi

@BeanSquid Thank you for providing the invoice number. I will include this information in the support inquiry to help resolve the issue with your original phone number. Please hold on for a moment while I take care of this.

okay

@BeanSquid I apologize for the wait. I'm currently checking on the status of your request. Rest assured, I'm here to help you resolve this issue as quickly as possible. I'll update you as soon as I have more information. Thank you for your patience.

@BeanSquid please write to support@vapi.ai