Call ends and sends 2 separate data bodies back to...
# support
h
Okay so i am experiencing this continuous problem where when a call concludes, it often sends two repeated data bodies back to the URL, and one of them is always "unknown error". Though i then retrieve the body using an api call to vapi to get call data, so its often the AI trying to book an appointment for the same person twice for the same given time. This is concerning since basically end of call report/metadata is being sent twice and messing up the appointment booking system and the call log stats. I am attaching proof underneath separately https://cdn.discordapp.com/attachments/1267863855128645673/1267863973366071358/image.png?ex=66aa55d7&is=66a90457&hm=e46532a08cfb48cf9de40d12f8ef7ccf4c25fd607cd190a5db100e5a8bb90383&
v
@Huza I understand the issue you're facing with duplicate call data being sent, which is causing problems with your appointment booking system and call log statistics. To address this, we need to investigate the cause of the repeated data transmission and the "unknown error" message. To proceed with resolving this issue, could you please provide the proof or any additional details you have? This information will be crucial for diagnosing the problem accurately. Once I have more context, I'll be able to guide you through the next steps or escalate the issue to the appropriate support team if necessary.
You can continue this conversation by mentioning me in the message.
v
Got it. Tagging @User for additional help.
@User
Allooo?
s
allow me sometime to get back to you
h
@Shubham Bajaj any updates?
Need this resolved or at least get some clarification because this is completely ruining the stats and reports
@User
c
You mind hoping on a call? I a m sure I know the problem. Also this looks like task magic? If so where is oyur filter? Also if you pull a call right after it wont pull, you need to wait 10 secs. @User
s
@Huza can you please share the call id.
because of no response closing the ticket.