@Kadey
Hello!
I'm delighted to hear from you and I'm glad to assist with integrating our agent into your business. Our VAPI can certainly help with managing calls and maintaining a database to distinguish between returning and new customers across your auto repair shops.
The agent can be programmed to handle incoming calls, collect necessary information, and log this data into a system that tracks customer interactions. It can also be set up to recognize repeat callers by cross-referencing their phone numbers or other provided details with your existing customer database.
To get started, we would need to create an assistant tailored to your specific needs, assign a phone number to it, and configure your server to handle the function calls for booking appointments and managing customer data.
If you have any specific requirements or additional tasks you'd like the agent to perform, please let me know so we can ensure the setup meets all your business needs.
Looking forward to helping you streamline your customer management process!