Pricing Call Forwarding
# support
y
Just a quick question regarding call forwarding. If the LLM transfers the call to an external number, will the minutes after the transfer also be billed by VAPI or only the number provider like Vonage & Twilio?
v
@Yestix When a call is transferred to an external number, the minutes after the transfer are billed by the provider of the external number, such as Vonage or Twilio, not by VAPI. VAPI only handles the initial call setup and transfer; once the call is transferred, the billing responsibility shifts to the provider where the phone number was provisioned. If you have any more questions or need further clarification, feel free to ask!
You can continue this conversation by mentioning me in the message.
y
Is this true? I can't find documentation in that sense?
s
after transfer cost is from telephony provider.s
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