Need Help with Dialling Pad
# supports
shakeel8951
07/30/2024, 8:47 PMCaller Id - fb257d85-0173-4bae-975e-1769cbb7107a
Director of Care was not able to connect. The Ai Bot couldn't connect with the right person even after having the dialing pad options in place.
@Shubham Bajaj @9po
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Vapi
07/30/2024, 8:48 PM@shakeel8951
I'm sorry to hear that the Director of Care experienced difficulties connecting with the right person. To assist you better, could you please provide more details about the issue? Was there a problem with the dialing pad options not being recognized, or was there another issue during the call that prevented the connection? Once I have more information, I'll do my best to help resolve the situation.
Vapi
07/30/2024, 8:48 PMYou can continue this conversation by mentioning me in the message.
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Sahil
07/30/2024, 8:51 PMWe are looking into it.
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Shubham Bajaj
07/31/2024, 1:47 PM@shakeel8951 can you try now if issue exsists please create a new ticket.
Shubham Bajaj
07/31/2024, 1:47 PMclosing this ticket, because yesterday we had outrage.
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shakeel8951
07/31/2024, 2:27 PMHey @Shubham Bajaj did you guyz fix it?
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Shubham Bajaj
07/31/2024, 8:44 PMyes did you tried it out again?
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