Tool's is working on phone call
# supportt
Tayyab Azhar
07/31/2024, 11:33 AMHi, Whenever I tried to test through phone call tool's not triggering the webbook but it working the web call
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Vapi
07/31/2024, 11:34 AM@Tayyab Azhar
Hello! It sounds like you're experiencing an issue where the webhook is not being triggered when testing through phone calls, but it works fine with web calls. To assist you better, could you please provide me with more details about the configuration you're using for the phone call tests? Specifically, I need to know if you have set up the
statusCallbackVapi
07/31/2024, 11:34 AMYou can continue this conversation by mentioning me in the message.
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Tayyab Azhar
07/31/2024, 12:14 PMCan you Please explain statusCallback URL
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Shubham Bajaj
07/31/2024, 2:06 PMcall id please.
Shubham Bajaj
07/31/2024, 2:06 PMit's for getting the call status from telephony provider.
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Tayyab Azhar
07/31/2024, 5:07 PMcall_WyOt5sEIk0WYnHXUOxah5el7
Tayyab Azhar
07/31/2024, 5:08 PMThisiis webcall id
Tayyab Azhar
07/31/2024, 5:20 PM@Shubham Bajaj Twillio Call: CA0aefcd00cc73e89968164b23bb421440
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Shubham Bajaj
07/31/2024, 8:34 PM@Tayyab Azhar Vapi Call ID please.
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Tayyab Azhar
07/31/2024, 8:35 PMIt's not showing for Twilio call logs showing only for web call
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Shubham Bajaj
07/31/2024, 8:40 PMhow can that be possible can you try to make a phone call
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Tayyab Azhar
07/31/2024, 8:40 PMI did
Tayyab Azhar
07/31/2024, 8:40 PMbut it also not showing
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Shubham Bajaj
07/31/2024, 8:44 PMcan you dm me.
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