@Niklas.AI
Thank you for providing the details. It seems like there might be an issue with the audio configuration or the handling of the call on the server side. Here are a few steps you can take to troubleshoot the issue:
1. **Check Audio Configuration**: Ensure that the audio configuration in your HTTP request is set correctly. This includes the voice settings, language, and any text-to-speech (TTS) parameters.
2. **Server URL Configuration**: Verify that the server URL (
https://api.vapi.ai/call/phone) is correctly handling the call. The server should be set up to respond with the correct VoiceXML or similar instructions to guide the call flow.
3. **Logs and Monitoring**: If possible, enable detailed logging on the server handling the call. Look for any warnings or errors that could indicate what part of the process is failing.
4. **Network and Audio Quality**: Check the network connection and audio quality. Poor network conditions can sometimes result in only background noise being transmitted.
5. **Test with a Simple Response**: Simplify your server's response to a basic "Hello World" TTS to see if the issue persists. This can help isolate whether the problem is with the audio input or the server's handling of the call.
If you've gone through these steps and the issue is still not resolved, it might be best to reach out to the support team with the specific details of your configuration and any logs you have collected. They will be able to provide more targeted assistance.
Would you like me to guide you through any of these steps in more detail, or is there anything else I can assist you with?