@Yestix
Absolutely, I'd be happy to help you with this issue. It sounds like you might be encountering a problem where the system believes there are more active calls than there actually are. This can sometimes happen if previous calls didn't terminate properly or if there's a delay in the system updating the current call status.
To resolve this, I recommend waiting a few minutes to see if the system automatically corrects the concurrency count. If the issue persists, you may need to check your dashboard to ensure that there are no active calls stuck in a limbo state. If you're unable to resolve the issue from your end, please reach out to support for further assistance.
If there's anything else I can assist you with, please let me know!