@Talha
It seems like your tool is functioning correctly, as it's able to retrieve the name "Talha" from the Google Sheets based on the account number provided. However, the message from the assistant indicates a problem, which could be due to how the result is being communicated back to the user.
To resolve this, you might want to ensure that the assistant's response is clear and confirms the successful retrieval of the name without suggesting there was an issue. For example, the assistant could say, "I have successfully retrieved the name associated with the account number. Can you please confirm if the name 'Talha' is correct?"
If you need further assistance with the implementation or troubleshooting, please provide more details or ask support for more info on this.