Call transferring
# support
s
Hi, in the prompt I added a phrase: "if someone asks to be transferred to Mike, call 888-000-00". Is it enough for the agent to complete this transfer or I need to do something else? Right now it's not transferring the call.
v
You can continue this conversation by mentioning me in the message.
Got it. Tagging @User for additional help.
s
1. use this: trigger the transferCall with 2. make sure number is added to the list of call forwarding numbers. 3. check this doc: https://docs.vapi.ai/call-forwarding
s
thanks
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