Created new Team member but login does not work or...
# support
f
I have created a new account in Vapi to help me with setup of files however this email cannot log in most of the time and when it does its a blank account.
v
@Fiveofknives I'm sorry to hear that you're experiencing issues with logging into your new VAPI account. It sounds like there might be a problem with the account setup or a technical glitch. To assist you better, could you please provide me with the following information: 1. The email address associated with the account you're having trouble with. 2. Any error messages you're seeing when you attempt to log in. 3. The approximate time and date when you first noticed the issue. Once I have this information, I can look into the problem more closely and guide you through the necessary steps to resolve it. If the issue persists, I may need to direct you to our support team for further assistance.
You can continue this conversation by mentioning me in the message.
s
For account related query, please email at support@vapi.ai