TransferCall not working
# supportd
Darkhan
08/13/2024, 5:51 PMModel called tool transferCall but not transferred call.
Call id: bf327be4-fbd5-47a9-8a2e-59de57628a2e
https://cdn.discordapp.com/attachments/1272975857677504555/1272975857874632836/2024-08-13_22.51.29.png?ex=66bceea7&is=66bb9d27&hm=64a43b97a5486cf02ac05846272a161f22feca8e3358f3abf59a0dc0cc62be2b&
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Vapi
08/13/2024, 5:52 PM@Darkhan
I'm sorry to hear that the call transfer didn't go through as expected. Let's try to initiate the transfer again. Could you please provide me with the destination to which you would like to transfer the call? If you have a specific phone number or assistant in mind, please let me know. Otherwise, I can use the server URL to obtain the transfer destination.
Vapi
08/13/2024, 5:52 PMYou can continue this conversation by mentioning me in the message.
Vapi
08/13/2024, 5:53 PMGot it. Tagging @User for additional help.
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mmrdvn
08/13/2024, 9:39 PMI'm having the same issue as well
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Darkhan
08/15/2024, 9:10 AM@User
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Sahil
08/15/2024, 11:01 AMIt should be working now. Did you tried to check it once again? @Darkhan
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Darkhan
08/15/2024, 12:16 PMIt is happening not each time, we could just signal that it happened
Darkhan
08/15/2024, 12:16 PM@Sahil
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Sahil
08/15/2024, 1:21 PMIf this isn't happening all the time, then I am guessing it is more of an issue related to the LLM not returning the response properly or it might be the cache. Anyway, when you see this issue, let me know
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