Send the caller id when triggering the transferCal...
# support
v
Are we able to send the customer caller id when triggering the transferCall function?
v
@Vramir Yes, when using the transferCall function, it is possible to send the customer caller ID along with the transfer. This allows the recipient of the transferred call to see who is calling. If you'd like to proceed with a call transfer and send the caller ID, please provide the forwardingPhoneNumber or confirm if I should use the one already associated with the assistant.
You can continue this conversation by mentioning me in the message.
s
No, you cannot do it, atm.
But, there are some workarounds through which you can do something about it. But, not through transferCall
v
What would be the workaround? We need to send the caller id when doing a transfer
Wondering if I can get a hand with this @Sahil
a
We need help with this too. Please advise on the workaround. Thank you
@Sahil gentle nudge
s
Sent you both a calendly link
we can discuss over there
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