eric11
08/15/2024, 8:52 PMVapi
08/15/2024, 8:54 PMhipaaEnabled
option for the code verification assistant. This will prevent any logs, recordings, or transcriptions from being stored for that part of the call. Consequently, when the call is transferred to the customer service assistant, only the transcript from that point onward will be generated and sent to your database.
Here's what you need to do:
1. Set hipaaEnabled
to true
for the code verification assistant. This will ensure that no logs or transcripts are stored for that part of the call.
2. Ensure that hipaaEnabled
is set to false
for the customer service assistant so that the transcript from that part of the call is recorded and can be sent to your database.
Would you like to proceed with this configuration, or do you need assistance with any other settings?Vapi
08/15/2024, 8:54 PMeric11
08/15/2024, 9:04 PMSahil
08/16/2024, 6:39 PMSahil
08/16/2024, 6:39 PM