Does anyone know how to stop the AI from interrupting the caller, for example it'll ask for my full name, phone number and business name but instead of waiting till i'm done it says thanks as soon as I say my name (not always just sometimes) I used to use in between each question but that doesn't seem to be working anymore if it helps I'm using deepgram en Nova 2 and eleven turbo v2 response delay is set to 1.2 ALSO does anyone klnow why my AI sounds like it has bad service area? (It sounds amazing) but it cuts out a lot, like for exam ple it'd sou nd like........................... this https://cdn.discordapp.com/attachments/1273804756690669648/1273804757202636912/image.png?ex=66bff2a0&is=66bea120&hm=f3f487745c6f801410ae66e94354cb57ec8f8e22ec5283bd53460cd29f4509ae&

@Doug It sounds like you're experiencing two separate issues: the AI interrupting the caller and audio quality problems. Let's address them one by one. For the AI interrupting issue, it seems that the

numWordsToInterruptAssistant

parameter might need to be adjusted. This parameter controls how many words the user can say before the AI considers interrupting. Since you mentioned that saying "stop", "actually", "no", etc., should always interrupt immediately, we can ensure that this functionality is set correctly. If you'd like, I can help you set the

numWordsToInterruptAssistant

to a higher value to prevent premature interruptions. Could you please tell me how many words you would like the user to be able to say before the AI can interrupt? Regarding the audio quality issue, it could be related to network connectivity or a problem with the audio processing service you're using. Since you're using Deepgram and Nova 2, along with Eleven Turbo V2, it might be worth checking if there are any known issues with these services or if your network connection is stable. If everything seems fine on that end, you might want to reach out to the support teams for those services for further assistance. For now, would you like to proceed with adjusting the

numWordsToInterruptAssistant

setting? If so, please provide the desired number of words.

Following

default setting works best but for better delay use 0.6 response delay

Thank you! Ill give that a try, do you know anything about the poor call signal effect?

Poor signal is mostly from twilio side.

I'll give that a try! Your word is already worth it 😄