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During testing, we'll get immediate static noises mid-conversation. Happens here and there, but really concerning for demos as we're not sure what the cause is. 

Conversations: 

07/08/2024
Call ID: 25f71b0c-6f90-42d1-8ee8-09486d0a25db
Time: 0:16 

25/07/2024
Call ID: 44e780bb-c34a-4dd7-8f4b-b67e53c22f14
Time: 0:40

<@1259733832685584394>
I'm sorry to hear you're experiencing static noises during your calls. To assist you better, I'll need to gather some more information. Could you please confirm if you've checked the following:

1. The quality of the internet connection during the calls.
2. If the microphone and speaker equipment used during the calls are functioning properly without any hardware issues.
3. Whether this issue occurs with different devices or just a specific one.
4. If there have been any recent updates or changes to your system that might correlate with when the issue started.

Once we have more details, we can troubleshoot the issue more effectively. If you've already looked into these areas and the problem persists, it might be necessary to investigate the call logs for the specific Call IDs you've provided. Please let me know how you'd like to proceed!

You can continue this conversation by mentioning me in the message.

<@1233640756548206643> No issues with internet. It has occurred across multiple devices and users. THere are no recent updates or changes.

I've provided CAll ID and information above

<@1259733832685584394>
Thank you for providing that information. Since the issue is occurring across multiple devices and users, and there haven't been any recent updates or changes, it seems like the problem might be on the software or service side.

To proceed, I would recommend the following steps:

1. Review the audio quality settings within the VAPI platform to ensure they are configured correctly.
2. Check if there are any known issues or maintenance updates from the VAPI service that could be affecting call quality.
3. Investigate the call logs for the specific Call IDs you've provided to identify any anomalies or patterns that could be causing the static noise.

If you would like, I can assist you in reviewing the call logs for the Call IDs you've mentioned. Shall we go ahead with that?

No changes there. I've provided the call logs