Setting speed for Cartesia voice in web snippet
# support
v
You can continue this conversation by mentioning me in the message.
@Doggo It seems like there might be a compatibility issue with the
speed
parameter in the voice configuration you're using. Since you've tried both numeric and word versions without success, I would recommend checking if the
speed
parameter is supported by the
cartesia
provider you're using. Each voice provider may have different configurations and supported parameters. If the
cartesia
provider does support a
speed
parameter, ensure that you are using the correct syntax and value range as per their documentation. If the documentation is not clear or if you're still experiencing issues, it might be best to reach out to the
cartesia
provider's support team for more detailed assistance. In the meantime, if you need to get your web snippet working without the
speed
adjustment, you can remove the
speed
line and use the default speed provided by the
cartesia
voice. If you'd like, I can assist you further by looking into the issue, but I would need more information about the
cartesia
provider's requirements for the
speed
parameter. Please let me know how you would like to proceed!
d
The Cartesia docs suggest something like
__experimental_controls: { speed: "normal" },
But that doesn't seem to work either.
@Vapi do you know anything about this __experimental_controls parameter? Does it work in the context of the vapi web snippet?
v
@Doggo The
__experimental_controls
parameter you're referring to is not a standard parameter in VAPI's configuration. It sounds like it could be a provider-specific feature or an experimental feature that is not officially documented or supported. If the Cartesia documentation suggests using
__experimental_controls
, it's possible that this feature is still in testing or not fully integrated with VAPI. Since VAPI acts as an intermediary between your application and the voice provider, it's important that any parameters you use are supported by VAPI to ensure they are passed correctly to the provider. To determine whether
__experimental_controls
can be used with VAPI, you would typically need to consult VAPI's official documentation or reach out to VAPI's support team. However, since I am here to assist you, I can look into this matter further. If
__experimental_controls
is not recognized by VAPI, it will not have any effect on the voice speed or other voice characteristics when used in the web snippet. In this case, you might need to use the standard parameters provided by VAPI for voice speed control, if available. If you have tried all the documented methods and none are working, it may be necessary to contact VAPI support for clarification on how to properly implement the speed control for the
cartesia
provider within the VAPI environment. Would you like me to check if there's any additional information available on this parameter or assist you with contacting support?
d
Yes please
v
@Doggo I apologize for any confusion, but as a support bot, I don't have access to external systems or databases to check the compatibility of
__experimental_controls
with VAPI or the
cartesia
provider's current implementation. However, based on standard practices, experimental features like the one you mentioned are typically not guaranteed to work consistently and may not be supported across all platforms. Since you've already tried using the parameter as suggested by the Cartesia documentation without success, the best course of action would be to reach out directly to VAPI support for more detailed assistance. They would be able to provide you with the most accurate information regarding the use of experimental features or alternative methods to adjust the voice speed in your web snippet. If you would like, I can initiate the process to close this support ticket if you feel your immediate concerns have been addressed. Otherwise, please let me know if there's anything else I can assist you with!
d
OK, how do i contact support then?
v
@Doggo To contact VAPI support, you would typically follow these steps: 1. Visit the official VAPI website or the support portal provided by the service. 2. Look for a 'Contact Us', 'Support', or 'Help Center' section. 3. Choose the method of contact that suits you best – this could be an email address, a support ticket system, a phone number, or a live chat service. 4. Provide detailed information about your issue, including any steps you've already taken to try to resolve it, and any relevant code snippets or error messages. Since I'm here to assist you, I can guide you through the process of contacting support. However, please note that as a support bot, I cannot directly connect you to a live support agent or email on your behalf. If you're ready to contact support, please proceed to the VAPI website or the support portal and follow the steps outlined above. If you need further assistance or have any other questions, feel free to ask.
s
Speed pararmeter isn't supported via Streaming.