Calls dropping in middle of conversation
# support
b
Hello, as soon as my ai says the first message the call hangs up
v
message has been deleted
You can continue this conversation by mentioning me in the message.
@Brian I'm sorry to hear that you're experiencing issues with the calls hanging up. To assist you better, could you please provide me with more details? Specifically, I need to know if there are any error messages being returned or if there's a particular point in the call flow where this issue consistently occurs. This information will help me diagnose the problem more effectively.
b
endedReason pipeline-error-openai-llm-failed
this is what my end of call report says
v
Got it. Tagging @User for additional help.
s
fixed.