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twilio No Imported, but VAPI is not answering the ...
# support
m
Hi there, since last night, I am not able to call Inbound Assistants using Numbers from Twilio. On Twilio side, it gives me this error. https://cdn.discordapp.com/attachments/1275336514032767112/1275336514338816022/image.png?ex=66c5852f&is=66c433af&hm=2877b07da99253fb525aa27bc00d64220aa3ce7194e9459d0d738c41f9947939&
v
message has been deleted
@muhammad_3216 Hello! I'm sorry to hear you're experiencing issues with calling Inbound Assistants using Twilio Numbers. To assist you better, could you please provide me with the exact error message you're seeing on Twilio's side? This will help me understand the problem and guide you towards a solution.
You can continue this conversation by mentioning me in the message.
Got it. Tagging @User for additional help.
s
first delete number from vapi and then import again it will work.
m
Have done so, not working
And having Twilio connection in both vspi and synthflow at same time, will create some issue?
s
Yes yes for one phone number you can only use either of one.
m
Definitely, but different phone nos can be used from same Twilio in both, right?
Can you please check in our account
And make call , and see what's going wrong here
s
yes
already done.
m
Is it working for you
s
yes
please try and lmk how it goes.
m
trying now
not working for me, at all
same as before
just tried with this no +61745199051
s
is number purchased from vapi?
m
Yes
s
as i said earlier purchase number from twilio then try
m
definetly, I have purchased numbers, only then I can use them
how can I use, without buying.
s
not possible.
m
That's what I am saying... That I have purchased
s
call id.
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