Can't load billing page
# support
m
v
message has been deleted
@mindofman I'm sorry to hear that you're experiencing issues with accessing the billing page. It sounds like you've encountered the billing limits exceeded error. To resolve this, you may need to clear the outstanding balance or adjust your billing settings. If you're unable to access the billing page due to the error, I recommend reaching out to our support team directly for assistance. They can help you regain access to the billing page and guide you through the process of increasing your billing limit. Would you like me to provide you with the contact information for our support team?
You can continue this conversation by mentioning me in the message.
m
@Vapi yes
v
@mindofman Please ask support for more info on this.
m
@nikhil @Sahil how do I get around this?
s
Can you please send your account email address in DM I will increase it meanwhile we fix this bug
Although, it seems good on my end
can you send a loom video?
m
@Sahil check your DMs
s
Done.
m
Thanks