Cloning Voice in VAPI
# support
j
Hi, when I try to add a voice in my voice library, the one I’m trying to select doesn’t pop up when I type it. However, it is sitting under private voices. How do I select the voice to add it? Also when I try to clone my voice in the VAPI website it spins then says failed to clone voice. What is causing that?
v
You can continue this conversation by mentioning me in the message.
@jordanstubb. Hello! I'm here to help you with both of your concerns. For the first issue, if the voice you're trying to select is listed under private voices but isn't popping up when you type it, you might need to sync it first. Since you've mentioned Play.ht as your voice provider, please follow these steps: 1. From the Voice Library in VAPI, select Play.ht as your voice provider. 2. Click on “Sync with Play.ht” to ensure that your private voices from Play.ht are properly synced with your VAPI voice library. Once you've done this, try searching for your cloned voice again. Regarding the second issue with cloning your voice, this could be due to a number of factors such as internet connectivity, browser issues, or a problem with the VAPI service itself. Here are a few steps you can take: 1. Ensure that you have a stable internet connection. 2. Try using a different browser or clearing your current browser's cache and cookies. 3. Make sure that you are following all the required steps for cloning your voice as outlined in the VAPI documentation or tutorial. If you continue to experience issues after trying these steps, please reach out to VAPI support for more detailed assistance. They will be able to provide more specific guidance and help resolve the issue with cloning your voice.
j
How is the VAPI voice clones compared to Eleven labs voice clones?
s
Could you please share the voice file you want to add in DM? I'll take care of that for you. As for the private voice, please make it public, and then you'll be able to use it from your account.
because of no response closing this ticket.
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