Randomly speaks spanish
# support
b
Call ID: 0a02457b-665b-4cca-a33b-ba47e1678169 Transient assistant. It randomly speaks spanish mid sentence. It does it often in my tests. Did I configure something wrong or is this an 11labs issue? Thank you so much 😁
v
@Bryce Hello! I'm here to help you with your voice assistant issue. It sounds like your assistant is unexpectedly switching languages while speaking. This could be due to a configuration issue or a problem with the voice service provider. To better assist you, could you please provide me with the configuration details of your voice assistant? Specifically, I need to know which voice provider and voice ID you are using, and if there are any specific triggers or patterns you've noticed when the language switches to Spanish. This information will help me diagnose the issue more accurately. 😊
You can continue this conversation by mentioning me in the message.
b
@User voice { inputPreprocessingEnabled: true inputReformattingEnabled: true inputMinCharacters: 30 fillerInjectionEnabled: false provider: 11labs voiceId: 5Bjl83PFj5Nlg71jt4oW stability: 0.7 similarityBoost: 0.5 style: 0 useSpeakerBoost: false optimizeStreamingLatency: 3 enableSsmlParsing: false model: eleven_turbo_v2_5 phoneNumberDigitPauseSeconds: 0 }
s
check the call id and lmk help me identify spanish references i couldn't find any.
b
https://auth.vapi.ai/storage/v1/object/public/recordings/0a02457b-665b-4cca-a33b-ba47e1678169-1724206493936-5cc153fd-6d2c-45a4-896f-a8dd3d835940-mono.wav 29 seconds in. Half of the sentence was spoken in spanish. It's weird bc the transcript has no spanish in it.
s
yes 2 words didn't had the english accent and it was from TTS provider.
It might have happened by mistake and for sure it won't be repeating again easily.
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