Two quick questions on promoting: 1.How do I probe ambiguous responses? For example: If the options are 1-3 minutes, 3-5 minutes and 5-7 minutes and the respondent answers a “few minutes”. How do I write the prompt to clarify between the available ranges? I don’t want it to instantly read the options, because there’s a lot of them, however I want it to clarify if the don’t respond with a response the fits the options. 2.I want my bot to ask the question and list the options without saying “your options are x, x, and x. Can you give me a prompt that eliminates that extra words? @User

@jordanstubb. 1. To probe ambiguous responses effectively, you can craft a prompt that gently nudges the respondent towards providing a more specific answer without overwhelming them with options. Here's an example of how you might phrase it: "Thanks for your response! When you say 'a few minutes,' could you help me understand a bit better? Would that be closer to around 3 minutes, or perhaps a bit more, like around 5 minutes?" This approach uses a softer touch to encourage the respondent to think in terms of the predefined ranges without directly presenting all the options at once. 2. For a more concise way to present the options, you can integrate them into the question itself. Here's an example: "How long do you expect the task to take: around 1-3 minutes, 3-5 minutes, or 5-7 minutes?" This prompt is straightforward and eliminates the need for additional phrases like "your options are," making the interaction more fluid and natural.

Didn’t give me the prompts I needed. Please get a representative.

@jordanstubb. Hi, maybe it would be best if you include a sample conversation (as you would like it to go) in the promp. Also if you want to talk to real humans you have to tag vapi suport in the convo @User

Thank you!

It's all about prompting and I would suggest you to hire someone from your community, they will be able to help you out with it or ask this question in general.

Hi Sahil. Under the talk with the system button, there is something that says billing limits exceeded. I clicked the link and added my card information however that is not going away and it is not allowing me to talk with the assistant. What is causing this? It works on my regular computer, but not on my VPS.

can you send me your account email address in dm

happening to me, too.