Cannot use newly created Assistant - receiving 400...
# support
m
I've created an assistant around 30 minutes ago and still cannot use it. I'm getting: ""Couldn't Get Assistant.
assistantId
[...] Does Not Exist."" Maybe related to "Vapi Updating Assistant Request 400 (blockId shouldn't exist)"?
Btw, the assistant is published
v
@Mhal007 I'm sorry to hear that you're experiencing issues with accessing your newly created assistant. It seems like there might be a synchronization issue or a delay in the system recognizing your new assistant. To help you better, could you please provide me with the
assistantId
you're using? This will allow me to check the status of your assistant and assist you further.
You can continue this conversation by mentioning me in the message.
m
aa218779-1b96-40ee-8cb3-e85af9aa6494
@Vapi
v
@Mhal007 Thank you for providing the
assistantId
. It appears that there might be a delay or an issue with the system recognizing your assistant. I would recommend waiting a little longer as it can sometimes take time for the assistant to be fully registered and available for use after publication. If the issue persists, please reach out to support with the
assistantId
and the error message you're receiving. They will be able to look into the system logs and provide you with more detailed assistance. In the meantime, is there anything else I can help you with?
s
the assistant name
CTO Compass - LIVE - English
exists, can you please record a loom video.
m
Hey @Shubham Bajaj, thanks for reaching out 🙂 The problem was actually caused by a wrong VAPI key that somehow ended up changed in my env file while adding new assistant id env, so it was all on me. Sorry for bothering - keep up the good work!