Agent stucked at this point
# support
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In my Voiceflow agent, the agent was successful until the “Create Ticket” workflow. Only, after the “Please tell me your first name” block it blocked. I told my name but it didn't respond. The keyboard sounds continued. Even though I said “Hello?” “Are you there?” “My name is Bora” there was no sound. Workflow flow is in the pdf file. What is the problem? I think it is a problem because my OpenAI Assistant is connected in Workflow because I did not connect it to VAPI. Do I need to connect my OpenAI key from the Credentials section? Or what? https://cdn.discordapp.com/attachments/1276146153498349652/1276146153641218088/voiceflow-export-1724327157855.pdf?ex=66c87738&is=66c725b8&hm=9a5eaa9f33a0d3c45bb998cef3579e672d6c661295d74abbad85f2df9985199b&
s
fixed.