Agent become a bit fool?
# supportt
TCommander
08/22/2024, 2:04 PMI connected my Voiceflow agent and open a I Assistant to the VAPI correctly but it’s acting a bit fool. Well, much fool. Doesn’t reply correctly, answering in Romanian…
It’s not about temperature too. (1)
What’s the issue? Is this a general issue in VAPI servers?
v
Vapi
08/22/2024, 2:05 PM@TCommander
I'm sorry to hear that you're experiencing issues with your Voiceflow agent responding in Romanian. This doesn't sound like a general issue with VAPI servers, but rather a configuration setting that might need to be adjusted within your Voiceflow project or within the VAPI settings.
To resolve this, you should check the language settings in your Voiceflow project to ensure that the correct language is selected for your agent. Additionally, verify that the VAPI is configured to use the correct language and dialect for your use case.
If you've already checked these settings and the issue persists, it might be necessary to look into the specific dialogue management and language understanding settings within your Voiceflow project. If you need further assistance with this, please don't hesitate to reach out to support for more detailed guidance.
Vapi
08/22/2024, 2:05 PMYou can continue this conversation by mentioning me in the message.
j
Jotham
08/22/2024, 2:12 PMWhat model and temperature, and does it work normally in the Vapi dashboard
t
TCommander
08/22/2024, 2:13 PMIt used to
TCommander
08/22/2024, 2:14 PMThe Voiceflow agent’s language is Romanian but in the agent there is no single Romania thing
TCommander
08/22/2024, 2:14 PMIt cause that but still it shouldn’t talk in Romanian
TCommander
08/22/2024, 2:14 PMAnd I encountered with this for the first time
TCommander
08/22/2024, 2:15 PMIt’s acting much fooler then past
TCommander
08/22/2024, 2:15 PMCan you look at the system by hopping on a call?
j
Jotham
08/22/2024, 2:17 PMI'm not part of the support team, just helping out with the easier questions. Your issue might need someone from @User
s
Sahil
08/22/2024, 2:42 PMlatest call id pls
t
TCommander
08/22/2024, 6:56 PM@Sahil
TCommander
08/22/2024, 6:56 PMThe Romainian Error: 1acc12b6-6253-41c1-bd45-cc38d2946aed
TCommander
08/22/2024, 6:56 PMAnd other error: d491e0ce-53c2-42e4-9709-ec7cf971ea24
TCommander
08/22/2024, 6:57 PMI did 4 calls like the last error
TCommander
08/22/2024, 6:57 PMIn the collecting name part, it's stopping
TCommander
08/22/2024, 6:58 PMBut I did everything correctly. I set up the npm's, OpenAI keys (Both VAPI Creditentials page and from the Cursor), Voiceflow keys etc.
TCommander
08/22/2024, 6:58 PM@User
TCommander
08/22/2024, 7:01 PMShe says "Please tell me your first name." And I say "Bora"
And then silent forever
s
Shubham Bajaj
08/23/2024, 4:56 AMHey @TCommander Romanian response is coming from custom llm.
> 🔵 13:42:23:991 [user LOG] Model output: Pro Dental este situată în New York, Statele Unite. Din păcate, nu am adresa exactă în acest moment. Dorești să creezi un tichet? Astfel, unul dintre colegii noștri te poate ajuta cu această informație.
Shubham Bajaj
08/23/2024, 4:57 AMIf you remember last time also had some key issue, let's connect over the call have to check your custom llm.
t
TCommander
08/23/2024, 11:32 AMsure
TCommander
08/23/2024, 11:32 AM@Shubham Bajaj
s
Shubham Bajaj
08/23/2024, 3:25 PMWill be resolving this issue over the call.
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