Agent Stop talking
# support
c
Hello! I am having issues with the Vapi Calls with several agents. When I make the calls the agent says the first message but then it stops answering, here are the cases 05339569-d108-4c96-871a-bb65aa45756b 5f3021ad-3bb7-4573-9ddb-32ae1c45896b a14248ab-fe43-4c2e-886e-b72b7aadfdca 09de7251-e8c9-43a9-8997-60303bbcd508 6efce49a-4586-4ac2-ae2a-d5bdb413a3c1 2b6b2def-da8b-4ae3-9d6f-e4819da3c0bc Can you help me please this is urgent! thank you!
v
@ClaraThays Hello! I'm sorry to hear that you're experiencing issues with the VAPI calls. To assist you better, I'll need to gather a bit more information about the problem. Could you please provide me with the following details for each case: 1. The date and time when the issue occurred. 2. The phone numbers or user IDs involved in the calls. 3. Any error messages or codes that were received during the incidents. Once I have this information, I'll be able to investigate further and help resolve the issues as quickly as possible. Thank you for your cooperation!
You can continue this conversation by mentioning me in the message.
c
I proivded you the conversation ID
s
Fixed.