The recording and the transcripts not working prop...
# supports
Sabari
08/24/2024, 7:01 AMCall Log: 76c9d855-3379-43c3-b286-40f259097a08
The recording and the transcript don't show the complete conversation. My voice is recorded and I can see the transcript of that. But when the voice assistant responds, it's either recordrd partially or not recorded at all.
From the Logs, I can see that all the information on my respons and assistant's response are available and call lasted for a little more than 3 minutes. But the recording only has 44 seconds in it.
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Vapi
08/24/2024, 7:02 AMmessage has been deleted
Vapi
08/24/2024, 7:02 AM@Sabari
I'm sorry to hear that you're experiencing issues with the recording and transcript of your conversation. It seems there might be a problem with the recording feature or a glitch that occurred during the call. To assist you better, I can help you by reporting this issue to our technical support team. They will be able to investigate the matter further and provide a solution.
Would you like me to proceed with reporting this issue for you?
Vapi
08/24/2024, 7:02 AMYou can continue this conversation by mentioning me in the message.
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Sabari
08/24/2024, 7:06 AMHere are some screenshots of the same
https://cdn.discordapp.com/attachments/1276798399940661268/1276799771268354060/image.png?ex=66cad7f3&is=66c98673&hm=8d5c5d67d4cee99c821743502ab712874c2e343c312ed332025e589007bc385b&
https://cdn.discordapp.com/attachments/1276798399940661268/1276799771780317215/image.png?ex=66cad7f3&is=66c98673&hm=54a8741ea39dff31e7bcfdd4de1cb9005875f93cacc49ba3a8615c6c8440a65f&
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Sahil
08/24/2024, 12:44 PMSent you a calendly link
Sahil
08/24/2024, 12:44 PMwe can discuss this over there
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