I have 3 tools that needs to fire during a call. The first two tools gets fired but the last tool which books the appt doesn’t get fired. I check my make.com webhook and no data is received by that webhook. The call goes silent and ultimately timesout, the phone just cuts off. Tried it couple times and does the same thing. Also “end of report” server messages function at the end of call doesn’t fire to the webhook Call recording ids: bfc80781-0433-4dc2-9247-09d283c80d1c 2f14d084-af65-4e69-9225-02a05688c9cb 05157c2e-fdb7-40de-a779-1a362f0efea5

@pro1710 I'm sorry to hear that you're experiencing issues with the appointment booking tool and the "end of report" server messages not firing correctly. To assist you better, I'll need a bit more information about how these tools are integrated into your call flow. Specifically, I need to know the triggers or conditions that are supposed to initiate the appointment booking and the sending of server messages. In the meantime, please ensure that: 1. The webhook URL for the appointment booking tool is correctly configured and accessible. 2. The triggers for the appointment booking and server messages are set up correctly within your call flow. 3. There are no errors in the logic that might prevent the last tool from firing. If everything seems to be configured correctly, it might be an issue with the service provider or a temporary glitch. You can try the following steps: - Double-check the webhook logs in make.com to see if there are any incoming requests or errors. - Review the call flow to ensure that the conditions for firing the last tool are met. - Test the webhook independently to ensure it's capable of receiving data. If you continue to face the issue, please provide the specific details of the call flow and the conditions for the appointment booking tool to be triggered, so I can assist you further. If you believe this is an issue that requires immediate attention, you may also contact support for more in-depth troubleshooting.

what's the name of last tool

I resolved this. In my prompt, I change the tool from using double inverted “” to single ‘ ’ and it seemed to work. All other tools I had in the prompt had single ‘ ’