Dynamic variable/ end of call report
# support
k
Webhook is triggering only after the end of the call. How to send back dynamic variable data during the call ?? I want both end of call report and send dynamic variable data.
v
@Kishore Kumar To send dynamic variable data during a call, you would typically need to implement a real-time event system within your application that can handle in-call events and trigger webhooks accordingly. This would involve setting up an event listener for the specific actions or triggers during the call and then sending the data to your webhook URL as those events occur. For the end-of-call report, you can continue to use the existing webhook that triggers at the end of the call. If you need assistance with setting up real-time event handling or have specific questions about how to implement this with VAPI, please let me know, and I can provide more detailed guidance or direct you to the appropriate resources. If there are functions or tools within VAPI that can help with this, please provide more details or context, and I'll be happy to assist further.
You can continue this conversation by mentioning me in the message.
k
yes, I need assistance with setting up real-time event handling
@Vapi yes, I need assistance with setting up real-time event handling
v
@Kishore Kumar Certainly! To set up real-time event handling for sending dynamic variable data during a call, you'll need to follow these general steps: 1. **Identify the Events**: Determine which events during the call should trigger the sending of dynamic variable data. These could be actions taken by the user, specific phrases spoken, or other in-call triggers. 2. **Configure Event Listeners**: Implement event listeners within your voice application that can detect these specific events as they happen during the call. 3. **Set Up Webhook Endpoints**: Create and configure webhook endpoints on your server that can receive and process the dynamic variable data. Ensure that these endpoints are secure and can handle the expected load. 4. **Send Data to Webhook**: When an event listener detects an event, format the dynamic variable data and send it to the appropriate webhook endpoint using an HTTP request (typically POST). 5. **Handle Data on Your Server**: On your server, receive the data sent to the webhook endpoint and process it as needed. This could involve updating a database, triggering other processes, or storing the data for later use. 6. **Test the System**: Thoroughly test the real-time event handling system to ensure that it works as expected and can handle the dynamic nature of live calls. If VAPI provides specific functions or tools for real-time event handling, you would use those according to the documentation. Since I don't have access to the specific details of VAPI's capabilities, I recommend checking the VAPI documentation or contacting their support for more detailed instructions on how to use their system for real-time event handling. If you have any further questions or need more detailed assistance, please let me know!
k
@Vapi how to do Identify the Events and Configure Event Listeners
@Vapi explain how to Identify the Events ??
c
Did you look at your assistant settings?
k
which setting ? Client Messages or Server Messages ?
s
use server event conversation update.
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