How Users Can Get Transcripts, Embed Codes, White ...
# support
m
Pls can you help? 1. Is there any way users can get transcript of the convo (like GPT voice does it) if they choose to end the chat? 2. Is it possible to embed my VAPI agent on my own website without branding? (happy to pay of course) Thanks
v
@michaelcheney Absolutely, I'd be happy to assist you with your queries! 1. Yes, users can obtain a transcript of their conversation. If you're looking to implement this feature, you would typically use the Speech-to-Text (STT) service to convert the voice conversation into text. Once the conversation ends, you can then provide the user with the option to download or view the transcript. If you need guidance on setting this up, please let me know, and I can provide more detailed instructions or direct you to the appropriate documentation. 2. Embedding your VAPI agent on your own website can certainly be done without branding. This typically involves using the SDK provided by VAPI to integrate the voice agent into your website's frontend. As for the commercial aspect, you would need to check the pricing plans or contact the sales team to discuss any additional costs for a white-label solution that removes branding. If you need technical assistance with the embedding process or have any specific questions about the SDK, I'm here to help! If you need further assistance with either of these points or have more questions, feel free to ask!
You can continue this conversation by mentioning me in the message.
m
awesome thanks! Yes I could really use help please on both these. I need no-code walkthrus as I am not techie at all! 🙂 Thanks!
j
Hey Michael, there's tons of info in the docs, including videos in the community videos section 😄 https://docs.vapi.ai/introduction You would extract the transcript from the end-of-call-report There's details in the docs for embed widgets also. Pro tip would be to use the AI search feature in the docs. It's better than the AI in this chat
m
okay thanks - yeah i did some snooping in there, but my coding experience is zippo so think currently the transcripts thing is beyond me
s
[1] check serve event of type transcript [2] use vapi html-script-tag for more and reference check community section: https://docs.vapi.ai/community/appointment-scheduling
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