Vapi doesn't recognize the response of my webhook ...
# support
a
I've created a Make automation that allows me to schedule a Google Calendar meeting using my VAPI assistant. The automation itself functions perfectly, and the webhook response module returns the expected output. However, my VAPI assistant doesn't seem to receive this response and mistakenly believes the automation failed. Even when a meeting is successfully scheduled, the assistant reports an error, likely because it isn't receiving the correct result through the webhook response. Has anyone encountered a similar issue or can offer some advice on resolving this?
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@Abdi It sounds like there might be an issue with the way the webhook response is being handled by your VAPI assistant. Here are a few steps you can take to troubleshoot and resolve the issue: 1. **Check the Webhook Configuration**: Ensure that the webhook URL in your VAPI assistant settings matches the one provided by Make automation. Also, verify that the method (POST/GET) and content type (JSON, form-data, etc.) are correctly configured. 2. **Inspect the Response Format**: The response sent by the Make automation webhook should match the expected format that your VAPI assistant is programmed to understand. Check for correct JSON structure, proper use of keys, and expected data types. 3. **Review Assistant Logic**: Look at the logic within your VAPI assistant that processes the webhook response. Ensure that it's correctly parsing the response and not mistakenly identifying successful results as failures. 4. **Check for Errors**: Review any logs or error messages that your VAPI assistant might be generating to see if there are any clues as to why it's not recognizing the successful responses. 5. **Test the Webhook Manually**: You can simulate the webhook response by sending a manual request to the VAPI assistant's webhook URL using tools like Postman or cURL. This can help you verify that the assistant is receiving and processing the response correctly. 6. **Contact Support**: If you've gone through these steps and are still facing issues, it might be helpful to reach out to VAPI support for more detailed assistance. Remember to make changes one at a time and test after each change to isolate the issue. If you need further assistance or have more specific questions about your VAPI assistant's configuration, please let me know!
You can continue this conversation by mentioning me in the message.
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I did everything 😦
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share the call id.
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The call ID is: ea232b2f-df6e-472c-9f3f-251e4a861755 . The assistant first checks the availability, and even tho the make automation runs successfully and returns the available times, the assistant doest get any results. { "role": "tool_calls", "time": 1725366525820, "message": "", "toolCalls": [ { "id": "call_Tgs1DdqNhXClkPoJ106SdHhu", "type": "function", "function": { "name": "Check_availability", "arguments": "{\"times\": \"2024-09-04\"}" } } ], "secondsFromStart": 32.231 } { "role": "bot", "time": 1725366526811, "source": "", "endTime": 1725366527861, "message": "Give me a moment.", "duration": 1050, "secondsFromStart": 33.11 } { "name": "Check_availability", "role": "tool_call_result", "time": 1725366527289, "result": "No result returned.", "toolCallId": "call_Tgs1DdqNhXClkPoJ106SdHhu", "secondsFromStart": 33.7 } https://cdn.discordapp.com/attachments/1280277968781967390/1280505381222613085/image.png?ex=66d85311&is=66d70191&hm=27f4726c0ea1d759ac9cf2b7f646ada18991c1e80c0fadbf8005991b6cd99901&
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your response format is incorrect. šŸ”µ 12:29:05:098 Server Message Successful. (https://hook.eu2.make.com/xq3n27wbubed1frcvgl3faexdlhrd2gc). Response: All time slots are available between 2024-09-04T09:00:00.000000+00:00 and 2024-09-04T17:00:00.000000+00:00. check vapi docs for tools calling and return responsin correct format
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Thank you!
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