Fallback Destination Not Saving
# support
t
Not sure if I am missing something here, but it seems like there is no way to save a phone # in the fallback destination. Each time I fill out the field and refresh or close the tab it seems to go away. Here is a loom showing what I mean: https://www.loom.com/share/2fd291cb5c424357b14a3d2b2f6dab1a?sid=bc86f975-74f8-4fb9-aeee-606fe3d1789f
v
@TommyChryst I'm sorry to hear that you're experiencing issues with saving a phone number in the fallback destination. It sounds like there might be a problem with the persistence of the data on the platform. To assist you better, I would need to know more about the specific steps you're taking to save the phone number and the platform you're using. However, if this is a recurring issue that persists despite following the correct procedures, it may be best to reach out to the support team for a more in-depth investigation. They can provide assistance tailored to your situation and help resolve any potential bugs or user interface issues. In the meantime, if there's anything else I can help you with or if you have any other questions, please let me know!
You can continue this conversation by mentioning me in the message.
s
Thanks, reported it to team. Will get this fixed
meanwhile use api
it will work.
t
Perfect, thank you. How will I know when it is patched @Sahil ?
s
Will post it on updates.
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