I have two questions regarding call handling with VAPI.ai:
Call Recording and Transcription for Transferred Calls: I’m using the transferCall tool to forward calls to external numbers. Is there any way to enable recording and transcription for the calls that are being transferred? I want to ensure that the transferred portion of the call is recorded and transcribed, if possible.
**Conference Call Setup: Is it possible to set up a conference call between myself, a customer, and the voicebot? **Specifically, I’d like the voicebot to participate in the call and act as a “scribe,” recording and transcribing the conversation between all parties. Is this something that can be achieved with VAPI.ai?
I appreciate any guidance or suggestions on how to implement these features. Thank you!