@Shani
Hello! I'm glad to hear you're considering the enterprise plan for your telemarketing needs. Regarding your Twilio number being flagged as spam, this can sometimes happen with outbound calling campaigns. Here are a few tips to help mitigate this issue:
1. **Caller ID Reputation**: Ensure that your caller ID has a good reputation. You can use various online tools to check the reputation of your phone numbers.
2. **Volume and Pacing**: Be mindful of the volume and pacing of your calls. High volumes of calls in a short period can trigger spam flags.
3. **Compliance**: Adhere to telemarketing regulations such as the TCPA (Telephone Consumer Protection Act) and maintain an updated Do Not Call list to avoid calling those who have opted out.
4. **Number Pooling**: Use a pool of numbers to distribute your calls instead of using a single number. This can help in preventing any single number from being flagged.
5. **Engagement**: Try to ensure that your calls are engaging and provide value to the recipients, as low engagement can lead to higher spam reports.
6. **Feedback Loops**: Set up feedback loops with carriers if possible, to get notified when your number is flagged and take corrective action.
7. **Twilio Support**: Reach out to Twilio support for assistance. They may provide insights specific to your situation and help in delisting your number if it's been flagged incorrectly.
If you need further assistance or have any other questions, please feel free to ask.