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Create Phone Number : BYO credentialId
# support
m
Hello, I would like to import a virtual number provider, using the “BYO” function. Can I have more information on what I need to fill in for the “credentialId” parameter? https://cdn.discordapp.com/attachments/1281645821837709445/1281645822186098779/image.png?ex=66dc792f&is=66db27af&hm=f6143f4437e1f219188aa8ecba8a9affbfa3023270763a7c1e737fa03269a590&
v
@Matthieu GARCIA Hello! Certainly, the "credentialId" parameter is typically a unique identifier for the credentials associated with your virtual number provider. When you use the "Bring Your Own" (BYO) function to import a virtual number, you'll need to provide the credentials that authenticate your account with the provider. Here's what you generally need to do: 1. Retrieve the necessary credentials from your virtual number provider. This could be an API key, a token, or similar authentication details. 2. Enter these credentials in the appropriate field when prompted by the BYO function. 3. The "credentialId" would be the identifier for these credentials, which might be provided by your virtual number provider or generated by the system when you input your credentials. If you have already retrieved your credentials and are at the step of inputting them, please proceed with entering the "credentialId" in the designated field. If you're unsure where to find this identifier, you may need to check the documentation of your virtual number provider or contact their support for further assistance. If you need help with any other steps or have additional questions, feel free to ask!
You can continue this conversation by mentioning me in the message.
c
Even though it says that I don't think that is what it means. I could be wrong tried to clarification on this. It's either Twillio or Vonage. No other provider can be imported.
m
The SIP trunk seems to be necessary
@User @Sahil @Shubham Bajaj
is an API key can be entered in the credentialId ? @Vapi
v
@Matthieu GARCIA Yes, an API key can be entered in the 
credentialId
field if that is the required format for the credentials when importing a virtual number provider using the BYO function. The 
credentialId
typically refers to the identifier that is used to authenticate and authorize your access to the virtual number provider's services. Since you mentioned Twilio and Vonage, you would need to use the API key provided by either of these services as your 
credentialId
. Ensure that you have the correct API key from your provider's dashboard or account settings. If you're ready to proceed with the import and have your API key, you can fill it in the 
credentialId
parameter. If you need further assistance or clarification, please let me know!
m
yes, can you ping the tech team ?
c
It's not - and it's only for Enterprise.
s
we have tried to get in touch with Sales team with an Enterprise inquiry, but the call hasn't been scheduled yet. looks like it might take them some time to get back with a schedule. without the enterprise plan, we are not sure how to get the functionality working
m
c
I dont think those are related (could be wrong) CredIDs are always used in a call. You dont need to insert anything. If you are important a number yes you need your API keys to authorize the port.
m
maybe it's the same method here; you have to use the API key and the API secret key to import a number from a supplier other than Twilio and Vonage? If so, this would mean that the API documentation isn't up to date; in other words, we don't have to use credentialId after all.
c
Yes it is. Your are making an API call that has authorization. You need your API Key. No different then VAPI.
m
what would be the parameter to enter in the API POST, then?
to enter the api key and api secret key
like Vonage
c
You get that from Vonage
s
@Matthieu GARCIA where did you get your virtual number (just checking if it is outside of Twilio and Vonage)?
m
Zadarma
s
@Matthieu GARCIA this is only for the enterprise customer which is used for bringing in your own telephony provider.
m
Ohhhhh..!
I always have a surprise with a function that I really need
So I only can use twilio and vonage, this is what I have to understand ?
With the classic plan ?
s
Yeah.
m
Ok
About vonage, I see via the api that I have to use credentialid
And on the vapi dashboard, I see that I have to use the api key and the api secret key
I think the api documentation needs to be updated,
If not, how can I use via the api the key api and the secret key api ?
To import a vonage number
?
@Sahil
s
nope
for vonage
you don't need to
best way to figure out about it
just use network tab and add a vonage credential
you will see the endpoint and all the necessary data
which is required
m
I mean, I need to add a vonage account via api
For my next customers, via my webapp
Who include vapi as ai caller furnisher
Sorry @Sahil I did not understand
I think i understood, but as writen, i need to use it via API
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