Hi team, just need some guidance around prompting. I've been struggling all day to get the bot to say 5G (as five gee) instead of 5 grams. I've explicitly called it out in the instructions, and even done a comparison to assistant playground in OpenAI with same prompt and KM. I've hard refreshed few times and it sometimes defaults back to my previous prompt which feels like a VAPI issue. This inconsistency is really worrying.

@JJ Hello! I'm here to help you with your voice application and the issue you're facing with the pronunciation of "5G." It sounds like you've already taken some steps to address this by updating your prompts and instructions. Pronunciation can be tricky, but there are a few things we can try to enforce the correct pronunciation of "5G" as "five gee." Firstly, have you tried using phonetic spelling in your prompts? Sometimes, providing the API with a phonetic representation can help ensure the correct pronunciation. For example, you could spell it out as "five gee" in the part of the prompt where you want it to be spoken. If you've already tried this and are still experiencing inconsistencies, it could be related to caching or a system issue. If you suspect it's a VAPI issue where it reverts to a previous prompt, I would recommend reaching out to the support team for a more in-depth investigation. In the meantime, if there's anything else I can assist you with or if you'd like to try some more troubleshooting steps, please let me know!

I have already tried!

Got it. Tagging @User for additional help.

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6cfec6d8-02a5-427e-84b0-e500bb08f007 a76a0a80-7703-4602-b228-cd8c0c9b8960 8baf090d-57ee-4230-88eb-bd62f09ce694 + More

can you try this "Always pronounce "GB" as "Gigabytes" and "4G/5G" as "Four Gee/Five Gee" (never as grams or other variations). " if this doesn't works then try more refactoring.